MyMobility with KBC Mobile
- Get an insight into your car's monthly running costs
- Discover new and second-hand cars and work out your loan and insurance
- Get advice from Kate and earn Kate Coins* along the way
Welcome to MyMobility – your very own hub for everything mobility-related
Whether you already own a car or are looking for a new or second-hand model, you’ll find a clear overview, inspiration and useful tools for your mobility in this one place. Add your car, get smart tips from Kate and navigate to loans, insurance and additional services. Everything you need for your car is presented clearly and tailored to your situation.
How much does your car really cost?
To find out what your car costs you each month, add it to MyMobility, give it a name and get an instant estimate of your monthly running costs.
For a more accurate calculation, refine the simulation by answering a few targeted questions. You’ll then see an estimate of what it costs to run your car each month in terms of fuel, repairs and maintenance, taxes and so on.
Searching for the car of your dreams?
Whether you’re after a first learner car for your child, a spacious SUV that the whole family can fit into or a compact city car for yourself, MyMobility gives you the opportunity to discover a wide range of new and quality second-hand cars.
‘Found for you’ suggestions match your preferences and situation, enabling you to quickly find a car that’s tailored to your needs. See all the details, work out your loan and insurance, and save your favourites. Interested in finding out more?
Kate is on hand to help
MyMobility provides you with insights into how you use your car. Receive advice from Kate in the form of smart and personal tips and earn 250 Kate Coins* along the way.
* The Kate Coins benefits programme is only available to KBC customers who have opted for ‘personalised’ commercial offers in KBC Mobile and hold a current account at KBC.
Everything for your mobility at your fingertips
MyMobility enables you to arrange everything in one place:
- Get a quick estimate of what your car loan and insurance will cost (click through to get a detailed calculation)
- Access useful additional services (for fuel cards, parking solutions and information on public transport)
More information about MyMobility
Everything for your mobility in one handy overview.
MyMobility provides insights into the total cost of owning your car, enables you to find new models, provides information and the opportunity to take out insurance cover or a loan. It also provides you with ready access to the services provided by our partners (including ‘4411’, De Lijn and SNCB).
When you log in to MyMobility, you’re given the option of adding one or more cars. When a car is insured with KBC, you’ll be prompted to display it in MyMobility. You can add other cars manually.
If you’ve already logged in, you can always add cars by tapping the plus sign (+) at the top of the MyMobility screen.
You can add up to 15 cars in MyMobility.
- Open ‘MyMobility’ in KBC Mobile
- Tap the three-dot menu (...) for the car you want to remove
- Tap ‘Remove your car from MyMobility’
- Confirm by tapping ‘Remove
If you’ve manually added a car in MyMobility and insure it later with KBC you’ll see the car twice in MyMobility. We recommend removing the car you added manually by following these steps:
- Open ‘MyMobility’ in KBC Mobile
- Scan the top of the MyMobility screen and you’ll see the same car listed twice
- Tap ‘View details’ for both cars
- Scroll to ‘Your products for this car’ where you’ll see that one of the cars has been insured (the car without any insurance may be removed)
- Remove the car by tapping the three-dot menu (...) and selecting ‘Remove your car from MyMobility’
We provide them as a way to share relevant information about mobility.
Depending on how your car was added, you can log in to KBC Mobile and use MyMobility to update certain details relating to your car and the associated costs.
If you added your car manually, you can change the vehicle details yourself. If the car is insured with KBC, the official details are retrieved automatically on the basis of the chassis number (VIN). These details are linked to your insurance and therefore cannot be changed.
To update the details relating to a car added manually:
- Log in to KBC Mobile and go to ‘MyMobility’
- Select the car whose details you want to update
- Tap the three-dot menu (...) and select ‘Edit details’
- Make the necessary changes and save them
Besides the vehicle details, you can update the data for your TCO calculation to get an idea of the total cost of owning your car. It’s important to remember that costs linked to %ùbank%% products cannot be changed as long as they are linked to your car.
To update your TCO data:
- Log in to %%product.mobile%% and go to ‘MyMobility’
- Select the car and tap ‘View details’
- Go to the overview of your costs and tap ‘Details’
- Select the costs to be updated and tap ‘Edit’
- Update and save the data
You can return to Kate's estimates at any time should you wish to use them again for reference purposes.
Contact the helpdesk:
- Fill in the form and ask your question
- Call 016 43 25 30
Tap the three dots at the top right of this additional service to see all contact details.
Loan type: Instalment loan. Subject to your loan application being approved by KBC Bank NV. Lender: KBC Bank NV, with registered office at Havenlaan 2, 1080 Brussels, Belgium, VAT BE 0462.920.226, RLP Brussels.
Things you should know about KBC Vehicle Insurance
KBC Vehicle Insurance is a third-party liability insurance policy required by law. More information on this product can be found in the insurance information document, which we recommend you read carefully before taking out the product.
KBC Vehicle Insurance may include one or more of the following types of insurance cover: compulsory third-party liability insurance, legal assistance insurance, comprehensive all-risk insurance, semi-comprehensive insurance, KBC-VAB roadside assistance insurance and driver accident insurance.
This product is governed by the laws of Belgium.
The different forms of cover in this policy apply for a term of one year and will be tacitly renewed, unless the policy is cancelled no later than three months before the principal renewal date.
Complaints
Your intermediary is the first point of contact for any complaints you may have. If no agreement can be reached, or if you have taken out this insurance online, please contact KBC Complaints Management, Brusselsesteenweg 100, 3000 Leuven, complaints@kbc.be, tel. + 32 16 43 25 94. If you cannot find a suitable solution, you can contact the Belgian insurance industry’s ombudsman service: Ombudsman van de Verzekeringen, de Meeûssquare 35, 1000 Brussels, info@ombudsman-insurance.be, www.ombudsman-insurance.be. This does not affect your legal rights.
Visit our website or contact one of our insurance experts to request a quote for KBC Car Insurance.
KBC Vehicle Insurance is a product provided by: KBC Insurance NV – Professor Roger Van Overstraetenplein 2 – 3000 Leuven – Belgium
VAT BE 0403.552.563 – RLP Leuven
Company authorised for all classes of insurance under code 0014 (Royal Decree of 4 July 1979, Belgian Official Gazette of 14 July 1979).
Member of the KBC group
What is and isn’t covered under third-party liability insurance
What is covered?
- Loss, damage or injury you cause with your vehicle to third parties, both material (e.g., exterior damage, damage to buildings, etc.) and physical (i.e. death or injuries)
- Injuries sustained by pedestrians, cyclists or passengers in traffic accidents in which your car is involved (even if you are not liable, you can claim on this insurance)
What is not covered?
- Damage to your own vehicle
- Bodily injuries sustained by the driver in a traffic accident
- Damage caused by taking part in competitions
- Damage you cause intentionally
The complete list of exclusions can be found in the general conditions.
What is and isn’t covered under semi-comprehensive insurance
What is covered?
- Damage caused by martens gnawing on cables and conduits
- Breakage of car window glass or sunroof glass
- Break-ins, theft and vandalism during theft
- Hail damage or damage caused by forces of nature (storm, lightning, flood, etc.)
- Damage caused by fire, explosion or fire-extinguishing activities (including damage caused by melting due to a short circuit)
- Damage caused by collisions with wild or stray animals
- Falling aircraft or aircraft parts
- Any additional vehicle features which you can no longer use after your car has been declared a total loss (e.g., a set of winter tyres or a roof box)
What is not covered?
- Damage to your own car caused by a traffic accident (for which you can take out our fully comprehensive insurance)
- Your physical injuries as the driver of your vehicle (for which you can take out our driver accident insurance)
- Theft resulting from leaving the vehicle unlocked and unattended on a public road
- Damage caused by wear and tear or lack of maintenance
- Damage caused intentionally
The complete list of exclusions can be found in the general conditions.
What is and isn’t covered under fully comprehensive insurance
What is covered?
- Damage caused by a collision, fire, glass breakage, theft, vandalism, forces of nature, filling up with the wrong type of fuel, collisions with animals, and gnawing martens
- The cost of replacing locks or reprogramming the locking system if the car keys are stolen
- Medical expenses as a result of a carjacking or home invasion
- Vehicle registration tax is covered free of charge if your vehicle is declared a total loss
- Damage to transported items intended for personal use is compensated up to 1 500 euros in the event that the car is also damaged (e.g., bicycles on the bicycle rack or luggage in the roof box)
- Any additional vehicle features which you can no longer use after your car has been declared a total loss (e.g., a set of winter tyres or a roof box)
What is not covered?
- Damage caused under the influence of alcohol (more than 0.15%) or in a similar condition due to the use of substances other than alcohol
- Damage resulting from failure to comply with legal driving conditions
- Damage caused intentionally
- Theft resulting from leaving the vehicle unlocked and unattended in a public place
- Your physical injuries as the driver of your vehicle (for which you can take out our driver accident insurance)
The complete list of exclusions can be found in the general conditions. Read the product information in full before taking out insurance.