How do you request a new card reader?

Replacing your card reader

If you don't have a card reader or the one you’ve got doesn’t work anymore, request one for free using the form below. We’ll get it to you as soon as possible.

If your card reader is broken or the batteries are flat, you can also bring it to your KBC branch and exchange it for a new one.

Fill in the form

Enter your details:

Client number

First Name

Last Name

Street

Number

Box number

Postcode

Town/City

Country

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Replace your card reader with itsme®

Ever thought about using the itsme^® app? It makes so many thing so much easier for you:

Log in easily to KBC Touch and securely sign your transactions without a card reader
Handle all your other banking needs as securely as ever
Log in quickly to lots of government platforms and other services: use itsme^® to submit your tax return, check your pension details, view documents from your health insurance fund, see your energy consumption and much more besides

See what you stand to gain with itsme^®.

Paying on holiday

Cash, payment cards or both? What is the best means of payment to take when travelling?

Transferring money

No need to drop by your branch or waste time at the ATM. Transfer money from now on using your smartphone.

Je rekening omschakelen?

Choose the account that suits your needs. Switch your account easily in KBC Mobile or KBC Touch.

Has your luggage been lost or delayed?

This cover will reimburse you for any necessary purchases