How do you request a new card reader?

Replace your card reader with itsme®

Ever thought about using the itsme® app? It makes so many thing so much easier for you:

Log in easily to KBC Touch and securely sign your transactions without a card reader
Handle all your other banking needs as securely as ever
Log in quickly to lots of government platforms and other services: use itsme® to submit your tax return, check your pension details, view documents from your health insurance fund, see your energy consumption and much more besides

Replacing your card reader

If you don't have a card reader or the one you’ve got doesn’t work anymore, request one for free using the form below. We’ll get it to you as soon as possible.

If your card reader is broken or the batteries are flat, you can also bring it to your KBC branch and exchange it for a new one.

Fill in the form

Enter your details:

Client number

First Name

Last Name

Street

Number

Box number

Postcode

Town/City

Country

KBC aims to process your personal data in a manner that is lawful, appropriate and transparent. Further details about how we process and share your personal data are set out in our privacy statement.It explains your rights and how you can exercise them. Our privacy statement is available at www.kbc.be/en/privacy, at your branch or from your intermediary and is regularly revised.

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Reading your messages and documents in KBC Touch

See how to retrieve your KBC Banking & Insurance messages and documents in KBC Touch.

How do you request a new card reader?

How do you request a new card reader?

Replace your card reader with itsme®

Replacing your card reader

Fill in the form

Enter your details:

Looking to change a setting in KBC Touch?

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How KBC Touch works

Reading your messages and documents in KBC Touch