Why choose KBC?

5 reasons why our customers choose us

Why choose KBC?

5 reasons why our customers choose us

Sia Partners named KBC Mobile best banking app in the world in 2021
Some 3.5 million customers currently bank with us in Belgium.

Here’s why.

1. Banking app of the year

Banking app of the year

From highstreet and online shopping to cardless cash withdrawals and buying public transport tickets, our Mobile app’s got it all and more. Bank quickly and securely anytime, anywhere.

Just some of the reasons why we’re proud to have won Sia Partners' award for ‘Best App’.

Discover KBC Mobile

2. Climate conscious

Climate conscious

Sustainability is in our DNA. We support ‘Sign for my Future’ and reduce our carbon footprint every year. We also finance almost 44% of Belgium’s wind turbines and are leaders in sustainable investment.

Our 2030 targets include our aim to:

  • Reduce our CO2 emissions by at least 50%
  • Ensure at least half of our energy-related loans are for renewable energy projects

See how we do business sustainably

3. Handy digital services

Handy digital services

Check your accounts at other banks, buy service vouchers, file accident claims online and more besides. We’re at the cutting edge of digital services that are designed to make life easier for you.

Use our Mobile app on your phone and our Touch app on your PC or tablet to do your banking and insurance business when and where it suits you best.

See what we offer


4. Expert help, including on evenings and Saturdays

Expert help

Whether you’re after the best loan for your plans or simply have a question about your home insurance, our specialists are there to help you in all aspects of banking and insurance. That can be in person at one of our branches, over the phone or by chat. Contact us your way today.

Talk to our experts

5. Investing in your future and our society

Investing in your future and our society

Helping our customers and society move forward is a top priority for us.

That’s why we:

  • Help thousands of people like you make their dream home a reality
  • Invest in local businesses (such as through our Start it@KBC programme, which has boosted just over 600 start-up businesses since 2013)
  • Sponsor local sporting and cultural events like Flanders Classics, StressFactor and Rock Werchter
  • Strive to help those facing personal difficulties, including in their fight against cancer or social deprivation (our 30-year partnership with Flemish anti-cancer charity Kom op tegen Kanker is just one example)


We're here to help

Questions about online banking and security in KBC Touch

Discover how your secret code might not be that secret, what we at KBC do with your details and what you can do to prevent fraud.

Questions on payments, cards and your card reader in KBC Touch

Find answers to problems such as having difficulty logging in on your computer, your card reader isn't doing what you expect it to do or you can't see details of one of your accounts.

Questions about KBC Touch for businesses

See answers to questions like why you're having problems relating to your business accounts or you can't see details of your club or association bank account over which you have power of attorney.

Everything about your house or apartment in KBC Touch

This feature lets you see the mortgage loans and related insurance you've taken out at KBC.