At KBC, we're here for you with an entire Estates team to support you when you lose a loved one.
When you notify us that one of our clients has died, we deal with much of the attendant paperwork for you. We give you useful information and ensure that the KBC banking and insurance matters are dealt with properly.
Information session for next of kin
At a telephone meeting shortly after the death, a member of Estates department staff will give you all the information you need to ensure the KBC banking and insurance matters are wound up smoothly (bank accounts, investments, insurance policies and loans). You get more details on what items you can continue paying, and how, plus the various stages in the process of winding up the estate. We'll tell you what documents KBC needs to wind the estate up smoothly in line with your specific circumstances. The member of Estates department staff will tell you where and how to request those documents so everything goes smoothly.
We'll also provide you with a detailed, personalised summary of your telephone meeting with us in the form of our Guidance & Advice for Relatives pack, which you can read through again carefully and in your own time. The second part of the pack gives you general information on winding up estates and on non-banking matters that you may need to deal with as next of kin, like what to do with the deceased's home and car.
Digital estate file
If you are registered with KBC as the next of kin of a deceased person, you can gain access to the digital estate file. This allows you to monitor the processing of the estate yourself in KBC Mobile and KBC Touch: what stage has been reached in the processing, which documents do we need from you, and which invoices, if any, have you sent us to pay from the blocked accounts. For each document and invoice separately, you can also see the stage of its processing.
Guidance for Tax Returns
As the deceased's heir, you have to report the inheritance or estate to the tax authorities. The tax authorities will calculate the taxes that you have to pay on your inheritance based on the tax return you file. We help you with the probate declaration by giving you an overview of what we submit to the tax authorities (our Guidance & Advice for Tax Returns pack).
Help in distributing the assets held with KBC
You will get advice on distributing the assets held at KBC among the heirs. We make sure that the assets are divided up as agreed among the heirs.
And, after the estate has been wound up, we're there for you
Distribution of the assets could change your financial situation. That could be in situations such as where you suddenly inherit a large sum of money and need advice on how best to invest it. KBC can help you with advice in those situations, too.