Please report a death to KBC as soon as possible. We’ll send you all the initial information you need following a death and start taking care of the relevant banking and insurance matters.
Shortly afterwards, a staff member from the Estates department will get in touch to let you know about what you need to arrange and when.
How to report a death
1. You’re a customer of KBC and you use KBC Touch
If you report the death in KBC Touch, we’ll know who you are right away. (Use your own KBC Touch application, not the deceased's.)
1. You’re a customer of KBC and you use KBC Mobile
If you report the death in KBC Mobile, we’ll know who you are right away. (Use your own KBC Mobile application, not the deceased's.)
2. You’re a KBC customer but don’t use our apps
Fill in the form below to quickly and easily report the death online. Be sure to send along the death certificate too, so we can start processing everything right away.
Of course, you’re also welcome to go to any KBC branch or to the KBC Insurance agency where the deceased was a customer.
3. You’re not a KBC customer
- Step 1: Use the form below to quickly and easily report the death online. Send along the death certificate
- Step 2: Register with us as next of kin immediately after you report the death so we can settle the estate for you as quickly and easily as possible
Of course, you’re also welcome to go to any KBC branch or to the KBC Insurance agency where the deceased was a customer.
