Notifying us that a client has died

How to notify us of a death

It is important to let us know as soon as possible that one of our clients has died. When you notify us of the death, you will receive a first set of useful information and we will begin handling the deceased's banking and insurance affairs. A short time later, you will have a telephone meeting with an Estates employee, who will tell you what needs taken care of and when.
You can tell us of a death

Online
At any KBC branch, or at the KBC Insurance agency where the deceased was a client

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We cater for some three million satisfied clients each and every day through our network of more than 700 branches and 500 insurance agencies. Look for us in your area.

You can tell us of a death quickly and easily online

Send us a copy of the death certificate so we can help you faster
Get instant confirmation of receipt
Receive full details soon after to arrange a meeting with us

Report the death in KBC Touch

Report the death in KBC Mobile

Not with us? Register with us as next of kin right after reporting the death so we can settle the estate for you as quickly and easily as possible

1Death certificate

Help us assist you in handling the deceased’s financial affairs by uploading supporting official documents (like the death certificate).

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2Details of the next of kin reporting the death

Already a KBC client?

Yes No

Account number

First name

Family name

Telephone number

E-mail

Relation with the deceased: I am ...

3Details relating to the deceased

First name

Family name

Birthday

Civil status

KBC Current or Savings Account number

Date of death

Place of death

Was the death caused by an accident?

Yes No

Date of accident

4We’re there for you

Any specific questions or comments?

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KBC aims to process your personal data in a manner that is lawful, appropriate and transparent. Further details about how we process and share your personal data are set out in our privacy statement.It explains your rights and how you can exercise them. Our privacy statement is available at www.kbc.be/en/privacy, at your branch or from your intermediary and is regularly revised.

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Notifying us that a client has died

Notifying us that a client has died

How to notify us of a death

You can tell us of a death quickly and easily online

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