Documentation

Documentation

Our General Banking Terms and Conditions, legal documents and product regulations are available here for your information. You can view them online or, if you prefer, you can download them instead. Of course, they can also be obtained from your KBC Bank branch.

General

Belgian Bankers' Association Code of Conduct

The Belgian Bankers' Association Code of Conduct has been drawn up by the Belgian Bankers' and Stockbroking Firms' Association, the organisation representing banks and savings banks in Belgium. This publication contains the rules that banks and savings banks have to follow in their relationship with private customers.

Full text (in Dutch or French) provided on the Febelfin website.

General Banking Terms and Conditions

General Banking conditions from 01 april 2021

View the General Banking Conditions

View the main changes

KBC Bank Embargo Policy

KBC Bank must comply with financial and trade embargoes issued by the United Nations (made enforceable in Belgium),  the European Union and by the Belgian legislator, but also embargoes issued by the USA (OFAC).
Read here the KBC Bank Embargo Policy.

Information on the Conflicts of Interest Policy

The European Markets in Financial Instruments Directive (MiFID) obliges investment undertakings to draw up a written policy for managing their conflicts of interest when providing investment services. The Royal Decree of 21 February 2014 on the code of conduct and rules for managing conflicts of interest imposes the same requirement on insurance companies. The following publications contain more information on how KBC Bank and KBC Insurance have drawn up their policy.

Information on Politically Exposed Persons

Payments

Accounts

Payment cards

Cheques

Self-banking

Payments

Insurance

Non-life covers

General conditions first house (main residence)

General conditions second home

General conditions family policy

Life and Health Insurance

Saving & investing

Accounts

Product rating

Investor protection

Sustainable finance disclosure

Tax matters

Brochures

More

Consult previous versions of these documents

If you're in doubt whether the document on this page is the most recent version or if you'd like to see a previous version, don't hesitate to contact your KBC Bank branch. They will be glad to provide you with the latest and earlier versions of these legal documents and regulations.

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Goal Alert: enjoy the best match action in the JPL

Goal Alert will soon let you enjoy the excitement of the Jupiler Pro League from close by. Get alerts as soon as something important happens and watch instant action replays!
Goal Alert: enjoy the best match action in the JPL

Notifying us that a client has died

Informing us of a death is the first step to making sure the deceased's banking and insurance affairs are taken care of properly and smoothly.
Notifying us that a client has died

Credit transfers

Definition and cost of a SEPA credit transfer and a cross-border transfer.
Credit transfers