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We'll send your new bank card to your KBC Bank branch within 5 working days.

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Ordering euro notes and coins online

Need a large quantity of euro notes or coins? You can easily order these online via our website.

General questions about KBC Touch

Get help with things like problems using KBC Touch, a forgotten PIN or changing your settings.

Questions about KBC Touch for businesses

See answers to questions like why you're having problems relating to your business accounts or you can't see details of your club or association bank account over which you have power of attorney.

Studying abroad

Remember to sort these things out before your foreign adventure.