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Thanks for your request.

We'll send your new bank card to your KBC Bank branch within 5 working days.

Confirmation of your request will be sent to you by e-mail.

Any questions?

Contact KBC Live.

Transferring money

No need to drop by your branch or waste time at the ATM. Transfer money from now on using your smartphone.

Admission ticket cancellation insurance

Bought tickets for a festival or cultural event, but are unable to go at the last minute? KBC will refund the cost of your tickets.

General questions about KBC Touch

Get help with things like problems using KBC Touch, a forgotten PIN or changing your settings.

Questions about installing, registering and logging in

Find answers to questions like how to install the app, register and log in to KBC Mobile.