
Check your Covid-19 results in KBC Mobile, even without a KBC account
- KBC cannot access this information
- Your Covid-19 vaccination certificates and test results always at your fingertips
- Includes lab results, reports and prescriptions
- Quick, safe and secure access with the itsme® app
- No KBC Current Account necessary

Helena gives you quick and easy access to your medical data, such as Covid-19 vaccination certificates and test results, which you can see right from KBC Mobile. Useful if you need to submit a test certificate when going on holiday abroad, for example.
Your medical data is securely stored
Only you can access your medical file and no data is shared with KBC. You can also log in securely using itsme®.
What do you need?
- An Internet connection
- KBC Mobile
- itsme®
How does it work?
- Open KBC Mobile, log in and select ‘Additional services’
- Tap ‘Covid-19’ > ‘Go to Helena’ > ‘Gratis aanmelden'/'Connexion gratuite’
- Follow the steps to create a profile
- Now log in to Helena from our Mobile app using itsme®