Kate finds important documents for you

If you need to hand over your certificate of insurance but can’t find it, or you’re missing certain certificates for your tax return, Kate it!

How to ask Kate:

Open KBC Mobile and start a conversation with Kate.
Ask your question in plain language, for example: ‘Kate, find my home loan certificate’ or ‘Kate, find my certificate of insurance’.
Easily share the document with your accountant or use it for your tax return.

Step 1: Scan the QR code shown and install KBC Mobile or go to Google Play on your phone and install KBC Mobile

Step 2: Log in to KBC Mobile and tap the search bar at the top

Step 1: Scan the QR code shown and install KBC Mobile or go to the App Store on your phone and install KBC Mobile

Step 2: Log in to KBC Mobile and tap the search bar at the top

Open the app and follow the instructions. Tap the search bar at the top to talk to Kate.

Open the app and follow the instructions. Tap the search bar at the top to talk to Kate.

Get a clear overview of all current direct debits.

Update everything yourself (no need to make an appointment).

If you're travelling and your payment card doesn't work, no stress! Kate it.

Ready to pay at the counter but forgotten your PIN? Kate can help you out.

You’ve got control of the limits for your account and payment card. Kate it!