Where can I find information about my assets?
Tap ‘Investments’ at the bottom of your start screen to see this information. You’re shown your largest assets (in euros) as standard, but you can ask at your branch to have other assets displayed by default instead.
This view displays products you’ve bought through your branch, using KBC Touch or with KBC Mobile. Products you’ve bought through one of our insurance agents are shown under ‘Savings and investment products purchased through my insurance agent’. View a selected asset by tapping the arrow at the top next to its name.
If you have more than one type of asset (for example, different types of personal assets, savings and investment products bought through an insurance agent or cooperative shares), you can view those as well. Tap the arrow next to the asset name to see the other assets.
You can also add together your different assets to get an idea of your total assets.
What assets can I view?
You’re shown your own or your and your partner’s savings and investment products, depending on the products you have and whether you invest by yourself or together with your partner.
Cooperative shares or insurance you’ve bought through an insurance agent are shown under a separate assets view. Other people’s savings and investment products that you’re authorised to see are also displayed separately.
How are my assets shown?
Your assets are divided up into ‘Investments’, ‘Tax-advantaged savings and investments’ and ‘Liquid assets’.
- ‘Investments’ shows you all your investments in funds, bonds, term products, shares and savings- and investment-type insurance, grouped together by asset class. If you would like to see your investments in a table, tap ‘Table’ at the top right of your screen (for tablets only).
- Savings and investment products bought through one of our insurance agents are given under ‘Savings and investment products purchased through my insurance agent’, not under your ‘own’ assets view.
- ‘Tax-advantaged savings and investments’ displays savings and investment products giving you tax benefits like KBC Pension Savings Fund Responsible Investing, KBC Home & Pension Plan and KBC Home & Long-Term Plan.
- ‘Liquid assets’ shows you all your savings accounts and investor’s accounts.
- The equivalent value in euros is shown for each section. The total value in euros of a selected asset is given in the heading title.
Where can I find my KBC Pension Savings Fund Responsible Investing / KBC Home & Pension Plan / KBC Home & Long-Term Plan?
Tap ‘Investments’, select the relevant asset and then ‘Tax-advantaged savings and investments’.
If you’ve only just opened a KBC Pension Savings Fund Responsible Investing pension savings plan, you’ll only be able to see its details a few days after you’ve paid into it for the first time. Bear that in mind if you’ve opened a KBC Pension Savings Fund Responsible Investing pension savings plan at the end of the tax year and still want to include what you’ve paid into it in your tax return for that year.
Where can I see the return on my assets and how they have performed?
You can find this information under ‘Investments’.
- If you’ve signed a wealth management contract, you’ll see the return on your portfolio for the current and previous year.
- If you don’t have a wealth management contract, you’ll see the performance over the last three years by tapping ‘Investments’ on the start screen and then ‘Performance’.
What is an investment profile?
Our priority is to provide investment advice that’s tailored to your needs. To do that, we have to know exactly what you want to achieve with your investment, what your financial situation is, how long you want to invest your money for and whether you have any specific sustainability preferences. We put all this information into your investment profile, which reflects the type of investor you are and forms the cornerstone on which we base our advice.
For whom can I create an investment profile?
When creating an investment profile, you must first decide for what type of assets you would like to create a profile. You can choose from the following:
- Individual assets
- Joint assets
- Total assets
This option is available only if you have joint assets, for example because you’re married or live together with your partner.
If you run a business or are a representative of an entity with joint ownership of property, you can create the following investment profiles:
- Yours or yours and your partner’s
- Your business’, your non-profit organisation’s, ...
How do I sign the investment profile for myself or for myself and my partner?
You can sign your investment profile by confirming it.
If you selected the ‘Joint assets’ or ‘Total assets’ option, your spouse or partner will need to confirm the new investment profile within 14 days of it being created. If you’re adjusting an existing investment profile for individual assets, only your confirmation is needed. If the change involves the joint or total assets, your spouse or partner will need to confirm the change within 14 days, unless you have a power of attorney to act independently.
How do I sign the investment profile for my business?
- Log in to KBC Mobile
- Tap the bell icon at the top right
- Tap the notification to sign the investment profile for your business
The investment profile doesn’t become active until all the legal representatives specified in the Articles of Association have signed. Legal representatives have 30 calendar days to sign.
Will I be able to see my investment profile right away?
Yes, your new investment profile will be displayed immediately.
However, a profile for your joint or total assets will only be activated after your spouse or partner has validated it. If they fail to do so within 14 days, the profile will no longer be valid and you will need to create a new one.
If you have created an investment profile for your business or entity with joint ownership of property, it doesn’t become active until all the legal representatives specified in the Articles of Association have signed. You have 30 calendar days to do this.
Does KBC take my sustainability preferences into account in the investment profile?
New ESG sustainability legislation enables you, as an investor, to submit your sustainability preferences to us in the area of SFDR, Taxonomy and PAIs. We then take this information into account when providing investment advice. Learn more about ESG.
What is the ‘Product knowledge assessment’?
To be able to provide you with advice, we first need to assess your knowledge of and experience with investments.
You start off by learning more about our investments and then we’ll ask you some questions. If you answer them correctly, we can provide you with relevant advice.
Where can I test my knowledge of investing?
Tap ‘Investments’, scroll down to ‘What are you after?’ and select ‘Check your knowledge of investing’. You can then see whether you already have sufficient knowledge of a specific type of product. If you have, the product will be marked with a green tick. You can answer the questions relating to any products that are not marked.
Does KBC take my sustainability preferences into account in the investment profile?
New ESG sustainability legislation enables you, as an investor, to submit your sustainability preferences to us in the area of SFDR, Taxonomy and PAIs. We then take this information into account when providing investment advice. Learn more about ESG.
Where can I view my investment plan?
You can see all your periodic investments under ‘Investments’ on the start screen. If you’ve signed a wealth management contract, scroll to ‘What are you after?’ and select ‘Investment plans’. If you don’t have a wealth management contract, you’ll find your investment plans by tapping ‘Investments’ on your start screen.
Where in KBC Mobile can I set up an investment plan to invest regularly?
Tap ‘Investments’ at the bottom of your start screen and select ‘Investment plans’ or select ‘New savings or investment product’ in the start screen and then ‘I want to invest’.
If you’d like a bit more advice, opt for ‘Mobile investing with advice’ under ‘Offer’ to get suggestions that fit you.
What savings and investment products can I put into my investment plan?
Setting up an investment plan in KBC Mobile allows you to focus on a theme that you currently find important. This lets you determine the specific focus of your investment.
If you’d like to invest in other types of savings or investment products, contact KBC Live or ask at your branch for more assistance.
Who can I set up an investment plan for in KBC Mobile?
You can set up an investment plan just for you or for yourself and your partner.
If you want to open a plan for someone else like your grandchild or godchild, contact KBC Live or ask at your branch for more assistance.
What does an investment plan cost?
With an investment plan, you invest a fixed amount by standing order in a fund every month. You only pay usual charges for the fund (see the product information for details).
Every time you pay into your plan, you pay entry charges. There are also annual management fees to pay as the fund invests in shares and bonds that need to be actively monitored.
Where do I find confirmation that I have successfully set up my investment plan?
Once your investment plan has been set up, we’ll message you as soon as possible to confirm this. You will find that message in KBC Mobile by tapping the bell icon at the top-right corner and then ‘Messages’. The message can be found under ‘Messages’ in KBC Touch.
The message does not contain any legal information or product features. If you wish to save that information, download the PDF files and save them on your device.
Can I change my investment plan or stop it temporarily or entirely?
You can use KBC Mobile or KBC Touch to change your investment plan. In KBC Mobile, you can change it in your investment plan view under ‘Manage’.
If you have an investment plan which you pay a fixed amount into each month, you can set up a new standing order or temporarily stop an existing one.
You can temporarily pause your spare change investments or reactivate them and you can also add a standing order.
You can also name your plan and add a photo to personalise it and make it easier to find.
Can I sell units in my investment fund?
Yes, you can by going into the details of your investment fund, though certain terms and conditions may apply (see the relevant product information for more details). If you need any assistance, call or chat with KBC Live. Alternatively, make an appointment at your branch.
Can I diversify by investing in another savings or investment product?
No, you can’t do this using KBC Mobile, but KBC Live or an adviser at your branch will be happy to help you with this.
What is the ‘Annual indexation’ option for in my investment plan?
This option ensures that the amount you regularly invest in your investment plan is adjusted automatically in line with the index every January. To do this, we take the consumer price index for November of the previous calendar year, increasing the amount with inflation and decreasing it with deflation.
Are any conditions in place for having my investment plan automatically indexed each year?
Your investment plan must meet a number of condition if the amount you invest regularly is to be indexed every year.
- Your investment plan must have at least one standing order
- Your standing order may not have an end date
- The person in whose name the standing order has been set up must be the holder of the investment plan
- Your investment plan may only invest in one banking fund
What is investing with advice?
‘Investing with advice’ gives you investment and savings advice that fits you and your budget. You can get started from as little as 25 euros a month.
Before we provide you with automated personal proposals, we need to get to know you better by asking you a few questions and working out your investment profile.
Depending on your answers, we suggest whether you should invest your savings in:
- A monthly investment by standing order (with the option of starting with a lump sum)
- A savings-linked or an investment-type insurance product
- A product you already have
If you're satisfied with our proposal, you can sign up for it right away.
Where can I find ‘Investing with advice’?
Tap ‘Investments’ at the bottom of the start screen, select ‘New product’, then ‘Find out what suits you’ and ‘Invest’
Or
Tap ‘Offer’ at the bottom of the start screen, select the ‘Saving & Investments’ tile (under ‘KBC products’), then ‘Find out what suits you’ and ‘Invest’
What does a proposal contain?
We base our personal proposal on how much you can save and the type of investor you are.
Depending on your answers to our questions (see investment profile), we will provide you with an automated personal proposal suggesting whether you should invest your savings in:
- A monthly investment by standing order (with the option of starting with a lump sum)
- A savings-linked or an investment-type insurance product
- A product you already have
Can my proposal be indexed automatically each year?
Yes, we offer the option of having a monthly investment automatically indexed each year to take account of movements in the consumer price index. Indexation is not applied to lump-sum investments, only to bank funds.
Every year in January, we adjust the monthly amount invested to take account of movements in the consumer price index, increasing the amount with inflation and decreasing it with deflation.
The effect of having your monthly investment indexed is that you end up investing a different amount each year.
Can I ask KBC to help finalise my proposal?
You can contact KBC Live during the process to get help completing your proposal.
Can I buy or sell units in my investment fund?
Yes, you can, though certain terms and conditions may apply (see the relevant product information for more details). If you need any assistance, contact KBC Live.
What does the KBC Mobile app’s ‘Invest your spare change’ feature do?
Our Mobile app’s ‘Invest your spare change’ feature lets you invest small amounts of money in a balanced investment fund – without any paperwork hassle. The modest amounts invested come from roundups to the nearest euro on everyday transactions on your current account.
Who is spare change investing for?
Spare change investing is intended for our personal banking customers aged over 18 who want to start investing in a fun, easy and accessible way.
You invest your spare change from a personal current account or a joint current account (if you’re married or living together with someone).
How does spare change investing work?
We round up everyday purchases and payments you make from your current account to the nearest euro. Every time your roundups reach 10 euros, we invest it for you automatically through an investment plan.
So, if – for example – you spend 28.79 euros on your current account, we’ll round that up to the nearest euro and save the change (0.21 euros). Once you’ve gathered up 10 euros, we’ll invest it for you.
How do you link an automatic investment order to your spare change investment plan?
You can also top up your roundups by setting up an automatic investment order for any amount you like.
- Tap ‘Investments’ at the bottom of your start screen, select ‘Investment plans’, ‘Invest your spare change’ and open the ‘Manage’ tab
- Tap the ‘plus’ sign next to standing orders
Prefer to invest a little more spare change?
Just turn on the turbo to double or triple the amount of spare change being invested. You can also adjust the turbo from double to triple or vice versa each time you activate it. If you’re already investing your spare change and would you like to invest more, simply turn on the turbo. Haven’t started invested your spare change yet? Do it now.
What can you do using this service?
If you’re wondering how much your property is worth, the additional ‘Value your property’ service enables you to estimate the value of your home based on a digital model.
If you’re looking to sell your home, you can request one of Immoscoop's estate agents to value it, completely free of charge and without obligation. They will then contact you within the week for an appointment
You can save your digital estimate in a handy dashboard, which recalculates the value based on the latest market prices every time you access the service.
Why should I have my property valued by an estate agent?
An estate agent will give you an accurate idea of the value of your home. They base their valuation on experience and knowledge, as well as on the price of other properties that have been sold in your area.
You also get useful tips from a professional and receive quality service and the reassurance that you’re in safe hands if you decide to sell.
Which types of real estate can I have valued?
The digital model can estimate the value of houses and flats in Flanders, Brussels and Wallonia (but only land in Flanders and Brussels, provided the land in question already has an address).
It cannot be used to value non-residential real estate, such as retail property or offices. Immoscoop can currently only estimate the value of your property in Flanders.
The estimate is not in line with my expectations. Why’s that?
The tool uses a thousand different criteria to arrive at the estimated value, making it one of the best tools in the market. Moreover, the valuation is constantly updated, so the figure generated cannot be compared with a valuation carried out several years ago.
However, bear in mind that it is just a tool and that it only gives an idea of the valuation. If a valuer estimates the value of a property on-site based on a number of specific criteria that can only be determined there and then, that valuation will generally be more accurate.
You can always enter a property valuation of your own and save it in your overview. When you do so, however, the valuation is no longer automatically updated.
What data do I need to share with Immoscoop, and why?
When you request a valuation, you agree to Immoscoop processing your contact details and the address of your property and to that information being shared with three estate agents to enable the valuation to be carried out. You can see how Immoscoop handles your data in their data protection statement.