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Frequently asked questions
KBC Mobile
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The features of KBC Mobile
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The features of KBC Mobile
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KBC Mobile
General queries on KBC Mobile
Having problems or got general queries about KBC Mobile? Find
answers to practical queries
here.
Queries on installing, signing up and logging in
Find answers to questions like
how to install the app, sign up and log in to KBC Mobile
.
Secure banking-related queries
The Internet has become a huge haven for hackers and scammers waiting for their chance to strike. At KBC, we do our utmost to protect you from online threats. How? Read about it under
secure banking
.
Payments-related queries
Find answers to your questions about
current accounts, payment cards, self-banking and other additional services
.
KBC Mobile’s Communication, Contact and Actions features
In this section you will find answers to
questions related to communication
such as how to use Doccle, or how to make an appointment.
Additional service-related queries
KBC Mobile is not limited to payments, savings or investments. It is also possible
to rent a shared bicycle or to order tickets from De Lijn or the SNCB.
You can find all the information about these additional services on this page.
Savings-related queries
Learn all about
savings accounts, saving for your retirement and security deposit savings accounts
.
Investment-related queries
Investing has its risks. You need to be well informed before you start. Find answers to various
investment queries
here.
Home-related queries
Looking to buy a home? Find answers to questions like
how to work out the cost of and apply for a mortgage loan
.
Family-related queries
KBC is there for you and your family throughout life's journey. Find answers to questions like
how to take out travel insurance or invest for your child
.
Vehicle-related queries
Life's highway can go smoothly or be a bumpy ride. Wherever it takes you,
find answers to vehicle-related questions here
.
Deals-related queries
Like
to know how the deals work
or got a
question about your cashbacks
? Get answers to your questions here.
Questions? KBC Live is there for you with fast answers.
Weekdays 8 a.m. to 10 p.m. – Saturdays 9 a.m. to 5 p.m.
KBC Live
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Got a question? Contact KBC Live.
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