You can find a range of new and second-hand cars in MyMobility, work out what your car costs you each month and also run simulations for your car loan or car insurance.

Tap ‘MyMobility’ at the top of KBC Mobile to add up to 15 cars. If your car is already insured with KBC, you can have it added automatically.

• Tap ‘MyMobility’ in KBC Mobile
• Tap the three-dot menu (...) at the top of the tile for the car you want to remove
• Select ‘Remove your car from MyMobility’
  

When you add a car yourself and then insure it later with KBC, you’ll see it twice in MyMobility. In that case, you can remove the car you added: 

• Tap ‘MyMobility’ in KBC Mobile
• Tap ‘View details’
• Go to ‘Your products for this car’ and remove the car that’s not covered by your insurance
  

If you added your car yourself, you can also edit its details. All you have to do is:

• Tap ‘MyMobility’ in KBC Mobile
• Tap the three-dot menu (...) at the top of the car’s tile
• Select ‘Manage your car details’

If your car is insured with us, we automatically display the details on the basis of the chassis number (VIN). These details are linked to your insurance and, therefore, you cannot change them.

You will find both second-hand and new cars in the range offered in MyMobility. If you buy a new car, you can get a discount and earn Kate Coins.

If you’re looking for a second-hand model, MyMobility will provide a wide range of quality cars to choose from, thanks to the companies that partner with us. If you buy a second-hand car that you found in MyMobility, you can also earn Kate Coins.

If you also take out a loan or insurance with us for the car you buy, you’ll earn even more Kate Coins.

* Kate Coins are only available to KBC customers who have opted for ‘personalised’ commercial offers in KBC Mobile and hold a current account at KBC.

The cars in MyMobility are offered by our partners.
We work with a number of major importers when it comes to new cars and collaborate with other partners for second-hand cars. We aim to expand this network in the future so that even more cars can be offered.

First of all, add the car to your favourites by going to the cars on offer and tapping the heart icon next to the car you want to add.

Select ‘Continue with this car’ in your list of favourites. You can then:

• Request your offer code to earn your Kate Coins or claim your discount at the car dealership (for new cars)
• Make an appointment at the car dealership
• Upload your invoice after buying the car
• Run simulations for a car loan or car insurance
  

If you buy one of our partner’s cars from the range we offer, you’ll be able to claim your first 50 Kate Coins. You must upload the invoice in MyMobility to receive the coins (a quote or sale agreement is not valid).

Make sure that your offer code is put onto the invoice before uploading it. Only then can we pay out your Kate Coins. You can retrieve your offer code as follows:

• Tap ‘Continue with this car’ in your list of favourite cars
• Tap ‘Ask for your offer code’
• Tap ‘Next’
• Tap ‘Ask for your offer code’

If you take out a loan or insurance for this car, you’ll receive an additional 100 Kate Coins each time.  

If you buy one of our partner’s new cars from the range we offer, you’re entitled to a discount.

To receive the discount, you must have an offer code. You can request one in MyMobility as follows:

• Tap ‘Continue with this car’ in your list of favourite cars
• Tap ‘Ask for your offer code’
• Tap ‘Next’
• Tap ‘Ask for your offer code’

Your offer code will now be visible on the KBC Mobile login screen. You need to show this code to the car dealership participating in the offer in order to receive your discount.

This discount only applies to new cars, not to second-hand models.
If you’re having problems with your offer code or having trouble uploading your invoice, contact KBC 24+.

• Go to ‘MyMobility’
• Tap ‘Continue with this car’ in your list of favourite cars
• Tap ‘Ask for your offer code’

Your offer code will now be visible on the KBC Mobile login screen.

If you’re having trouble finding your code, contact KBC 24+. The staff there will be happy to assist you.

If you apply to take out a loan with us to finance a car that you found in the range on offer, you can earn 100 Kate Coins. To get them, you need to upload your invoice in MyMobility.  Before uploading it, make sure to retrieve your offer code and that it is put onto your invoice.

* Kate Coins are only available to KBC customers who have opted for ‘personalised’ commercial offers in KBC Mobile and hold a current account at KBC.

If you apply to take out insurance with us for a car that you found in the range on offer, you can earn 100 Kate Coins. To get them, you need to upload your invoice in MyMobility.  Before uploading it, make sure to retrieve your offer code and that it is put onto your invoice.

* Kate Coins are only available to KBC customers who have opted for ‘personalised’ commercial offers in KBC Mobile and hold a current account at KBC.

If you’ve applied for a loan but end up not buying the car, we’ll automatically remove your application for this loan.

If you’ve signed the loan but you’re still unsure, you still have 14 days to cancel your application.

The application provides an estimate of what your car costs you, with the estimated figure taking due account of the fixed and variable costs.

The calculation of those costs factors in the following details:

• Make and model of your car
• Year of initial registration
• Fuel type
• Whether your car has an automatic or manual gearbox
• Model (trim level)
• Kilometre reading
• Number of kilometres you drive each year
• Cost of your loan and insurance
  

• Log in to KBC Mobile and tap ‘MyMobility’
• Select your car
• Tap ‘Edit’ next to ‘Details’
• Select the costs to be updated and tap ‘Edit’

You can reset Kate's estimate at any time.

You can find everything you need for your home in MyHome. For instance, you can search for a property through Immoscoop, work out your budget, request quotes for renovation works, calculate your energy rating and much more besides. We’ll ask you a few questions and then use your answers to tailor MyHome to your situation.

You can only use MyHome if you are over 18 and have activated ‘Extra convenience’.

It’s not possible to do that at the moment.

When you use MyHome for the first time, we’ll ask about where you live. We will then add this property to MyHome for you. If you want to add another property, swipe your home’s details at the top of the screen to the left and tap ‘Add property’.

Yes, you can add up to 15 properties.

No, you can't. You can only add properties located in Belgium.

Check to make sure that you saved your property details properly and try again if necessary. If you indicated that you’re living in the property with someone else, it will not be added to MyHome.

We calculate your rating based on the information you provide about your property. We take into account your insulation, windows, heating or cooling systems, energy installations (solar panels, home battery) and your EPC rating (‘label’).

No, the rating in KBC Mobile is an estimate of the energy efficiency of your home and is separate from your official EPC rating.

You can request a no-obligation quote for renovations to your home in MyHome. KBC works with ‘Impact us today’ to provide this information.
After you request a quote, a contractor will contact you within five business days to schedule an appointment.

You can apply for grants and subsidies from the federal government or Flemish regional government for renovating your home or making it energy-efficient. Be sure to check if you’re eligible for this support.

Yes, you can link your digital meter to MyHome by tapping ‘See more’ in your home’s details at the top of the screen. Add your EAN code and your address under ‘Energy insights’. You will receive insights into your energy use based on your consumption. KBC works with Eliq to provide this information.

If your heating runs on natural gas, you ought to see your consumption. Be sure to check all your details again.

We can only give you insights into your energy use if you have a digital meter.

You can see which loans are linked to your home in its overview in MyHome. You can do this for both mortgage loans and instalment loans.

You can see which insurance policies are linked to your home in its overview in MyHome.

A few examples of properties that are for sale in your area are provided on your MyHome start screen. Tap ‘Modify search’ to adjust your search criteria. We work with Immoscoop to provide this service.

Yes, you can. Tap ‘Your budget’ on the MyHome start screen to work out how much you can borrow, how much you need to put down and what costs you should take into account.

• Maximum loan amount: The maximum amount you can borrow is 90% of the purchase price. This means that if you buy a property for 300,000 euros, you can borrow a maximum of 270,000 euros. You have to pay the remaining 30,000 euros yourself.
• Minimum own financial input: This is the amount you have to pay out of your own pocket. It comprises 10% of the purchase price plus legal fees (deed of purchase, registration duties, collateral, loan origination fee, etc.).
  

MyNWS collates articles covering various themes and topics. You’ll find a raft of information on the home and energy, mobility, online security and much more besides.

Every fortnight, we send a message with the 12 most popular recent articles. If you want to receive this message, scroll down to the bottom of the ‘MyNWS’ page and sign up (tap ‘Stay up to date’).

You can mark your themes as favourites in MyNWS. When you do so, we highlight those themes on your MyNWS start screen.

You can only use MyNWS if you're 18 or older.