KBC Group Hospitalisation Insurance
Hospitalisation insurance courtesy of your employer
- Quickly and easily report a hospital admission and submit your expenses digitally using KBC Mobile
- Rely on your digital assistant Kate to help you 24/7
- Leave it to KBC to pay the hospital directly
- Take control of your own well-being with Leadlife: the handy health & well-being app
Thanks to your employer, the medical expenses incurred when you are hospitalised due to an illness, accident, childbirth or pregnancy complications are covered. This includes the admission-related expenses and the cost of preliminary care and follow-up treatment.
Covered
- Hospitalisation: medical expenses associated with hospitalisation or a day admission, including when staying in a single room
- Births at home or in hospital, non-hospital cataract surgery
- Pre- and post-hospitalisation: medical expenses associated with hospitalisation during an extensive period of two months prior to and six months after the hospitalisation, such as consultations, medicines, physiotherapy, etc.
- Serious illnesses: medical expenses incurred in Belgium as the result of certain serious illnesses are covered, even if you are not admitted to hospital
- Unplanned hospitalisation abroad: we will reimburse you for medical expenses incurred in the European Union and in countries with which Belgium has concluded an agreement after the cover provided by your health insurance fund has been exhausted. For expenses incurred outside the European Union, we will reimburse 50% of what you pay, subject to a maximum of 6 250 euros per hospitalisation.
Not covered
- Accidents or illnesses caused by excessive alcohol and drug use
- Contraceptive treatment
- Hospitalisation following a professional sports accident
- Non-medically necessary prostheses
- Experimental treatments or treatments that are not (yet) scientifically underpinned.
A complete overview of what is and isn’t covered can be found in the General Conditions.
Anytime, anywhere: digital support with our handy tools
- Free KBC Mobile app: quickly and easily submit and track expenses. You can also rely on your digital assistant Kate to answer your questions 24/7.
- AssurCard: insured employees receive an AssurCard. After reporting your admission, we will let you know immediately whether you can use your AssurCard. When you present your AssurCard upon admission, the hospital will settle the costs directly with KBC. You don't have to pay anything in advance.
- AssurPharma: in the event of an insured admission, you will receive an AssurPharma barcode. Get your pharmacist to scan this barcode and your pharmacy expenses will be sent directly to KBC.
With KBC Mobile, you have the AssurCard and AssurPharma barcode handy at all times.If you don’t have the KBC Mobile app, download it and start organising your banking and insurance online.
Free Leadlife Plus membership:
- It’s important to live an optimum lifestyle, but how do you know what’s right for you? After all, you can only expect things to go smoothly if you’re feeling good about yourself, and that’s true for all of us. To support you in this, we’ve partnered with Leadlife, and we’re delighted to offer you free Leadlife Plus membership that gives you one year’s access to the premier app for health & well-being.
- Easily schedule appointments online with lifestyle experts, doctors, psychologists, and so on from the comfort of your home.
Find out more about online consultations.
You’ll quickly find answers to some frequently asked questions in this section. You’ll also find more information on our FAQ page.
Notify KBC before being admitted to hospital. This can be done in the KBC Mobile app up to three months before the admission date. You’ll immediately see whether or not your hospital admission is covered.
When registering at the hospital, you simply need to provide your AssurCard number, which can be found in KBC Mobile or by asking Kate. We will then settle things directly with the hospital, so you don’t need to pay anything yourself in advance.
Inform KBC as soon as possible. If you’re unable to do this yourself, a family member or acquaintance can also do it for you. KBC will then open your hospitalisation file so that, whenever possible, the admission invoice can be sent directly to KBC.
Whether you give birth in hospital or at home, notify KBC as soon as possible via KBC Mobile.
The costs associated with a hospital delivery will be reimbursed. A lump sum is paid for a home birth.
Keep in mind that your baby is not automatically included in the hospitalisation insurance. You have to apply for this yourself through your employer within 60 days of the birth, so that your baby is insured without the need for any medical formalities to be completed.
KBC maintains a list of serious illnesses. If your illness is on this list, we will cover all your medical expenses associated with your illness, even if you are not hospitalised.
The following illnesses are eligible: AIDS, amyotrophic lateral sclerosis, brucellosis, cerebrospinal meningitis, cholera, dementia, diphtheria, encephalitis, cancer, leukaemia, malaria, anthrax, cystic fibrosis, multiple sclerosis, kidney dialysis, paratyphoid fever, smallpox, poliomyelitis, progressive muscular dystrophies, scarlet fever, diabetes, tetanus, tuberculosis, typhoid fever, viral hepatitis, spotted fever, Creutzfeldt-Jacob’s disease, Crohn’s disease, Hodgkin’s disease, Parkinson’s disease and Pompe’s disease.
The group hospitalisation insurance is terminated once you leave your employer. You and those in your family who are also insured under the policy will then be entitled to convert the group hospitalisation insurance policy to an individual insurance policy with similar hospitalisation cover. If you meet the legal requirements, you don’t need to fill in a medical questionnaire.Keep in mind that the premium may be higher, depending on your age. To help you pay this, you can start putting money aside beforehand in the KBC Hospitalisation Plan.
If you get married or start living together, you can add your partner and any ‘blended’ children to your group policy. Provide this information through your employer.
A newborn baby is not automatically included in the cover. Here again, you should arrange this through your employer.
If you are no longer living with your partner, or if one of the children no longer meets the conditions for inclusion in the cover (unmarried, aged under 25 and residing at the same address), they will no longer be covered by your policy. Notify us of this through your employer.
They are entitled to convert the group hospitalisation insurance policy to an individual insurance policy with similar hospitalisation cover. You can contact a KBC Insurance agent or a KBC Bank branch to arrange this.
Your employer will sign you up to the group policy.
Be sure to sign up your family members within 60 days.
You will receive an AssurCard within six weeks of joining. Be sure to install KBC Mobile so you can submit your claims digitally, submit your medical expenses, have access to our digital assistant Kate... and much more besides.
More information
More information can be found in this information document.
Other important documents
Things you also need to know
- As its name implies, KBC Group Hospitalisation Insurance is a type of hospitalisation insurance.
- This product is governed by the laws of Belgium.
- The insurance cover is valid for a term of one year and is tacitly renewed on the renewal date for the same period of time unless it is cancelled at least three months before the main renewal date.
- Your intermediary is the first point of contact for any complaints you may have. If no agreement can be reached, please contact KBC Complaints Management, Brusselsesteenweg 100, 3000 Leuven, complaints@kbc.be, tel. + 32 16 43 25 94. If you cannot find a suitable solution, you can contact the Belgian insurance industry’s ombudsman service: Ombudsman van de Verzekeringen, de Meeûssquare 35, 1000 Brussels, info@ombudsman-insurance.be, www.ombudsman-insurance.be.
This does not affect your legal rights. - KBC Group Hospitalisation Insurance is a product provided by KBC Insurance NV, Professor Roger Van Overstraetenplein 2, 3000 Leuven, Belgium. VAT BE 0403.552.563, RLP Leuven, IBAN BE43 7300 0420 060, BIC KREDBEBB. Company licensed by the National Bank of Belgium, de Berlaimontlaan 14, 1000 Brussels, Belgium, for all classes of insurance under code 0014 (Royal Decree of 4 July 1979, Belgian Official Gazette of 14 July 1979).
Member of the KBC group
Are you an employer and don’t have group hospitalisation insurance with KBC?
Are you an employer and don’t have group hospitalisation insurance with KBC?
If so, it’s no longer possible to take out the KBC Hospitalisation Insurance policy referred to above. However, you can still add employees and family members to existing contracts.
Click this button to find out what we currently have on offer.