Order the latest card reader

Order the latest card reader

Need a new card reader? Get one free of charge from your branch or request one using the form below.

We’ll get it to you within five business days.

Don’t have KBC Mobile or KBC Touch yet? Open up a whole new world of possibilities with our apps. Our videos and digital coaches will help you get online with us in no time. See all about it.

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KBC aims to process your personal data in a manner that is lawful, appropriate and transparent. Further details about how we process and share your personal data are set out in our privacy statement.It explains your rights and how you can exercise them. Our privacy statement is available at www.kbc.be/en/privacy, at your branch or from your intermediary and is regularly revised.​​

All about your credit card

Considering using your credit card abroad? Wondering how to change your PIN? Have other questions? Find out all about using your KBC credit card.

Questions about online banking and security in KBC Touch

Discover how your secret code might not be that secret, what we at KBC do with your details and what you can do to prevent fraud.

KBC Mobile app FAQs

Got questions on our Mobile app? See our frequently asked questions for the answers you’re after.

Using your prepaid card

Looking to load your prepaid card, use it to withdraw cash or check your balance and transactions? Check out the FAQs on using a prepaid Mastercard.
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