How do you request a new card reader?

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How do you request a new card reader?

Replacing your card reader

If you don't have a card reader or the one you’ve got doesn’t work anymore, request one for free using the form below. We’ll get it to you as soon as possible.

If your card reader is broken or the batteries are flat, you can also bring it to your KBC branch and exchange it for a new one.

Fill in the form

Enter your details:

Replace your card reader with itsme®

Ever thought about using the itsme® app? It makes so many thing so much easier for you:

  • Log in easily to KBC Touch and securely sign your transactions without a card reader
  • Handle all your other banking needs as securely as ever  
  • Log in quickly to lots of government platforms and other services: use itsme® to submit your tax return, check your pension details, view documents from your health insurance fund, see your energy consumption and much more besides

See what you stand to gain with itsme®.

Bank and surf online more securely

Credit card for students

The multiple benefits offered by a credit card for students who have signed up for a prepaid card: convenient, safe and secure.

Install antiphishing software

It offers you extra protection against phishing. This offer is exclusively for KBC clients.

KBC Mobile app FAQs

Got questions on our Mobile app? See our frequently asked questions for the answers you’re after.