How do you request a new card reader?

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How do you request a new card reader?

Replacing your card reader

If you don't have a card reader or the one you’ve got doesn’t work anymore, request one for free using the form below. We’ll get it to you as soon as possible.

If your card reader is broken or the batteries are flat, you can also bring it to your KBC branch and exchange it for a new one.

Fill in the form

Enter your details:

Replace your card reader with itsme®

Ever thought about using the itsme® app? It makes so many thing so much easier for you:

  • Log in easily to KBC Touch and securely sign your transactions without a card reader
  • Handle all your other banking needs as securely as ever  
  • Log in quickly to lots of government platforms and other services: use itsme® to submit your tax return, check your pension details, view documents from your health insurance fund, see your energy consumption and much more besides

See what you stand to gain with itsme®.

Saving and investing in KBC Touch

Maintain an overview of your savings and investment products, and view all your assets at a glance.

Pay safely and securely in online stores

You can pay for online purchases with your debit card or credit card. But did you know that KBC Mobile is the quickest and easiest way?

Modifying daily or weekly limits for your bank card

Decide yourself how much you can withdraw per day or per week at an ATM, or how much you can spend on your bank card.

Save and invest on your phone

  • Start saving (for later)
  • Get personal investment advice
  • Bank from the comfort of home