Getting started with KBC Mobile

Get KBC Mobile and start organising your banking and insurance online

Getting started with KBC Mobile

Get KBC Mobile and start organising your banking and insurance online

Installing KBC Mobile on your phone is a great idea. That's because you can join over 1.6 million people and use it to do more than just carry out banking transactions and deal with insurance matters.

Check out our demos if you need help installing the app.

What do you need to use KBC Mobile?

  1. Your smartphone
  2. Your KBC Card Reader or Itsme (if you don’t have one of our card readers, request one now)

How do you install KBC Mobile?

Scan the QR code

Scan the QR code and download KBC Mobile (just follow the instructions on your smartphone).

You can also go straight to the Google Play Store or Apple App Store on your smartphone and install the app.

Download KBC Mobile for iOS

Then follow the instructions on your phone.

Download KBC Mobile for Android

Then follow the instructions on your phone.

KBC Mobile has ceased to work on Windows devices since 1 October. That means you now need another device to bank on your smartphone. Of course, you also have the option of using KBC Touch to do your banking business.

Need help installing the app?

You're a customer:

  • If you've got the itsme app on your phone, you can activate KBC Mobile in just a few steps.
    Select itsme when installing KBC Mobile on your phone and follow the steps on screen.
  • If you have a KBC Debit Card and KBC Card Reader (get a card reader), check out our step-by-step guide.
  • You can also contact your KBC branch or KBC Insurance agent to help you activate KBC Mobile.

You're not a customer:

We've good news! You too can get started with KBC Mobile.

  • Just follow the steps on your screen after downloading and installing the KBC Mobile app.

How safe is KBC Mobile?

Your security is our highest priority. That's why we always ask you to enter your PIN when logging in or when signing to verify a transaction. Another security feature is that if the app remains open without being used, you'll be logged out automatically. In addition, we continuously monitor online payment orders and have measures in place to identify any suspicious activity on your accounts.

More information?

Find out more about secure online banking
Contact KBC Live with a query

System requirements

System requirements

KBC Mobile is available for the following types of devices. Your smartphone or tablet's operating system must be original, unmodified and supported by its manufacturer.

  • Apple iPhone running iOS 13.0 or higher
  • Apple Watch (smartwatch) only in combination with iPhone running iOS 13.0 or higher
  • Apple iPad running iOS 13.0 or higher
  • Smartphone running Android 7.0 or higher and a diagonal screen size of up to 8 inches
  • Android Wear (smartwatch) only in combination with Android 7.0 or higher
  • Tablet running Android 7.0 or higher and a diagonal screen size of at least 8 inches

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