KBC Touch: questions and problems

Questions about using KBC Touch? We're here to help.

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KBC Touch: questions and problems

Questions about using KBC Touch? We're here to help.

Get answers to your questions about:

General

Payments

Income & expenditure

Savings & investments

Home, Family, Vehicle

Home, Family and Vehicle overviews

Contact

The difference between 'Conversations' and 'For info' messages

A problem with online banking like Touch or one of our Business solutions?

We're here to help

Questions about savings & investments in KBC Touch

Learn how your assets overview is put together and why you can't see your partner's assets.

Questions on payments, cards and your card reader in KBC Touch

Find answers to problems such as having difficulty logging in on your computer, your card reader isn't doing what you expect it to do or you can't see details of one of your accounts.

General questions about KBC Touch

Get help with things like problems using KBC Touch, a forgotten PIN or changing your settings.

Questions about online banking and security in KBC Touch

Discover how your secret code might not be that secret, what we at KBC do with your details and what you can do to prevent fraud.