The details of your contacts can be found under ‘Contact’ and you can see any communication between yourself and KBC Touch. You can use this function to read and send all your messages or schedule appointments in your bank branch.
KBC uses cookies to enhance your browsing experience and to better tailor its website and apps to your needs and preferences. If desired, you can block the installation of cookies, but this may prevent the optimum operation of certain website and application components. By clicking ‘I agree to the use of cookies’ in the banner, you give your express permission to use cookies in accordance with this cookie statement. You can withdraw your permission at any time by changing your cookie preference. This statement contains more information on KBC’s use of cookies, and on how to change your cookie preference.
More information about KBC’s privacy policy is available in the KBC Privacy Statement. The Privacy Statement includes information concerning your rights regarding the processing of your personal data, which is collected, for example, by using cookies.
Cookies are small data or text files installed by your computer or mobile device each time you visit a website or use a desktop or mobile application. Cookies are used to recognise the user for various purposes (see item 2), e.g. to improve and simplify your visit to our websites by saving your preferred language.
Below is some general information about types of cookies. Item 4 contains more detailed information about the types of cookies used by KBC.
A. Temporary cookies
Temporary cookies, or session cookies, are only stored temporarily during a browsing session and are removed as soon as you close your browser.
B. Persistent cookies
Persistent cookies remain on your computer or mobile device after you close the browser or application, and are used to recognise you when you return to our website. Persistent cookies remain on your computer or mobile device until they expire, a new cookie is installed, or until you remove them.
C. First party-cookies
First-party cookies are managed by KBC and come from the KBC website you are viewing or application you are using.
D. Third-party cookies
Third-party cookies are managed and installed by a third party during your visit to a KBC website or use of a KBC application. Third-party cookies are used to forward certain information about your visit to our website to a third party. Third-party cookies can also be used for marketing purposes in order to customise the advertisements you see; these are known as advertising cookies.
E. Strictly necessary cookies
Strictly necessary cookies, or essential cookies, are required for the proper use of our website and applications. We use these cookies to verify your identity each time you log in before we grant you access to your personal account. Blocking these cookies will prevent the optimum operation of certain websites or website components.
F. Performance cookies
Performance and analysis cookies are used to collect information on how visitors use our websites and applications (which pages they viewed, the average duration of their visit, etc.) in order to improve the overall operation of the websites and applications.
G. Functionality cookies
Functionality cookies facilitate your visit to our website and improve your browsing experience. Among other things, these cookies allow a website or application to remember certain settings, such as your preferred language, layout or colour scheme. We use functionality cookies to improve your website experience.
H. Advertising and personalisation cookies
Advertising and personalisation cookies are used to collect information on the browsing behaviour of visitors to our websites in order to customise our advertisements and website content to their personal interests.
I. Tracking cookies
Tracking cookies are used to track visitors’ Internet browsing behaviour and collect data and information on their browsing behaviour from the various websites they visited.
A. On our website
Change your cookie preference for our website at any time by selecting ‘Change cookie preference’ at the bottom of our website pages. You can reject the use of cookies under ‘More information on cookies’.
Note that we are legally permitted to use certain types of cookies without your permission like those used to authenticate sessions or for your security. Changing your cookie preference does not affect these kinds of cookies.
We are also allowed to use certain types of performance cookies for general analysis purposes without your prior consent. These types of cookies can, however, be rejected or removed at any time in your browser settings (see section B below). You can easily disable Clicktale performance cookies (see section 4 below).
B. In your browser settings
You can block the installation of cookies in your browser settings. You can also remove cookies from your computer or mobile device any time you want in your browser settings. Instructions on how to block cookies in the most common browsers used are available at http://www.aboutcookies.org/.
More information is available on the following websites:
- Cookies in Internet Explorer
- Cookies in Mozilla Firefox
- Cookies in Chrome
- Cookies in Safari
Name of the cookie: AMCV_..........%40AdobeOrg
- Type: performance cookie
- Purpose: the cookie is used to analyse your browsing behaviour on this website in order to improve its functionality.
- Main features: temporary, third-party cookie
Name of the cookie: Adobe Target Cookies
- Type: performance cookie
- Purpose: the cookie is used to analyse your browsing behaviour on this website in order to improve its content.
- Main features: temporary, third-party cookie
Name of the cookie: s_cc
- Type: functionality cookie
- Purpose: the cookie is used to remember your preference to either accept or reject the cookies.
- Main features: permanent, third-party cookie
Name of the cookie: Google Remarketing Cookie, Facebook Website Custom Audience
- Type: functionality cookie
- Purpose: the cookie is used to remember your preference to either accept or reject the cookies.
- Main features: permanent, third-party cookie
Name of the cookie: Google Conversion Tracking, Facebook Conversion Tracking, Adobe Media Conversion Tracking
- Type: tracking cookie
- Purpose: the cookie is used to measure the effectiveness of advertisements by registering when someone who clicks an advertisement has reached a particular goal on the site.
- Main features: temporary, third-party cookie
Name of the cookie: WRUID - Clicktale
- Type: tracking and performance cookie
- Purpose: this cookie is used to anonymously track and analyse browsing habits on our website to help improve it.
- Main features: permanent first-party cookie
Name of the cookie: WRIgnore - Clicktale
- Type: functionality cookie
- Purpose: this cookie prevents browsing data for certain website visitors from being sent to Clicktale. It is automatically placed by Clicktale when data for a specific website does not need to be recorded or the maximum volume has been reached.
- Main features: permanent first-party cookie
Name of the cookie: WRBlock
- Type: functionality cookie
- Purpose: this cookie prevents browsing data for a specific website visitor from being sent to Clicktale. Website visitors ask for this cookie to be placed. This can be done at http://www.clicktale.net/disable.html
- Main features: permanent third-party cookie
Name of the cookie:___CT_Data - Clicktale
- Type: functionality cookie
- Purpose: the cookie is used to count the number of visits to a website page or website to determine the total number of page or website visits by each visitor.
- Main features: permanent first-party cookie