How to log in and sign in KBC Touch

How to log in and sign in KBC Touch

First-time KBC Touch user

Using KBC Touch on your tablet for the first time? First set a 5-digit PIN for logging in and signing transactions.

Using the app on your computer for the first time? Keep your debit card and card reader handy.

You can now use the itsme app to log in to KBC Touch (including the first time), authorise transactions and sign documents.

See how to log in the first time on your computer or tablet

Existing KBC Touch user

KBC Touch for tablets

Logging in and signing using your PIN

Your PIN lets you log in and sign transactions securely.

The most you can transfer using your PIN (in KBC Touch and/or KBC Mobile) is 2,500 euros. If you want to transfer more than that, you’ll need your debit card and card reader.

If you’ve forgotten your PIN for KBC Touch, set a new one or log in using your card reader.

If you don’t have a PIN yet, here’s how to choose one.

KBC Touch for computers

Log in and sign transactions using your phone & itsme®

It’s handy, fast and always on you: use your smartphone and the itsme app to log in and authorise payments.

Logging in and signing using your debit card and card reader

If you prefer, you still also have the option of logging in the good old-fashioned way using a card readercombined with your debit card. That way, you can sign manually using your card reader’s keypad or with its scanner feature.

  • Keypad
    Enter the login and sign codes on your card reader, then confirm using your debit card PIN.

  • Scanner
    Scan the barcodes shown in the login and signing screens, then confirm using your debit card PIN.

Is your card reader faulty or are the batteries flat? Bring your old card reader back to your branch, you can always exchange it for a new one there.

Don’t have a card reader? Request one for free.

Questions about savings & investments in KBC Touch

Learn how your assets overview is put together and why you can't see your partner's assets.

Pay safely and securely in online stores

You can pay for online purchases with your debit card or credit card. But did you know that KBC Mobile is the quickest and easiest way?

General questions about KBC Touch

Get help with things like problems using KBC Touch, a forgotten PIN or changing your settings.

Questions on payments, cards and your card reader in KBC Touch

Find answers to problems such as having difficulty logging in on your computer, your card reader isn't doing what you expect it to do or you can't see details of one of your accounts.