Questions on software

in KBC Touch

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Questions on software

in KBC Touch

Which software do I need on my computer?

Laptop or PC

  • Windows
    Windows 10 or higher
    Edge Chromium, Firefox and Google Chrome: latest version
  • Mac
    macOS 10.15 or higher
    Safari: latest version

Touch is now even more accessible for those with vision loss as we support two leading screen readers: JAWS and Voice Over.

Important! Mobile banking on rooted or jailbroken devices is not possible.

How to see what software or browser is installed on your laptop or computer

Software (version)

If you've got Windows on your computer.

Go to the Windows 'Start' button and search for 'winver'. If you click on the search result, a pop-up window will automatically appear with information on your laptop or computer's operating system.

If you've got a Macbook.

Click the Apple logo top right on your desktop and choose 'About this Mac'. A pop-up window will automatically appear showing the version of your Mac's software.

Browser (version)

Internet Explorer: open Internet Explorer and click the 'Extra' button top right (shown as a cogwheel). Click 'About Internet Explorer’.

Firefox: open Firefox and click the menu button at the top. The menu button has three horizontal lines. Select 'Help' and click 'About Firefox'.

Google Chrome: open Google Chrome and click the icon with the three horizontal lines top right. Select 'About Google Chrome’.

Safari: open your browser, click ‘Safari’ at the top and select ‘About Safari’.

How to update the browser on your computer or laptop

Windows updates also automatically include updates of Internet Explorer. The same goes for Safari: each update you do on a Macbook will also upgrade Safari. If you want the latest version of Firefox or Google Chrome, the fastest, easiest way is to just reinstall the browser.

We're here to help

Version date: 29 june 2015

Questions about KBC Touch for businesses

See answers to questions like why you're having problems relating to your business accounts or you can't see details of your club or association bank account over which you have power of attorney.

Save and invest on your phone

  • Start saving (for later)
  • Get personal investment advice
  • Bank from the comfort of home

How KBC Touch works

Check out the FAQs on KBC Touch here. Got a problem? The KBC Helpdesk will be pleased to help you.

Admission ticket cancellation insurance

Bought tickets for a festival or cultural event, but are unable to go at the last minute? KBC will refund the cost of your tickets.