KBC Touch (the successor to KBC Online) is our latest online banking service, letting you clearly and conveniently bank on your PC or tablet.
What is Touch?
How does Touch help you?
KBC Touch is the ideal solution if you:
- Have difficulty getting to your branch during the day
- Want to see all your banking and insurance products at a glance
- Don’t always have your card reader on you (you hardly ever need it on your tablet)
Do you also have a business account? Touch allows you to switch quickly between your personal and business banking, so you can manage all your banking in one easy place. See what KBC Touch can do for your business.
What features does Touch offer?
KBC Touch lets you do much more than just make payments, with the main sections giving you a range of features and options. Select a section to find out what you can do with it.
Payments & transfers
- See all your accounts and cards at a glance
- Set up standing orders
- Pay by SEPA direct debit
- Manage beneficiaries
- Order foreign currency
- Get and pay bills through Zoomit
- See what you've spent, what you plan to spend and account information
- SEPA credit transfers
- International transfers
View account statements and reports
- Get e-statements in various formats and choose how often you get them
- Find specific transactions and print them off or save them in a separate view
Savings & investments
- See all your savings and investment products at a glance
- Switch to KBC Invest (if you have it)
- View your assets in detail
- See a breakdown of your liquid assets, fixed-income products, funds and shares
Start saving and investing
- See all the ways you can save and invest using KBC Touch
- Get personalised advice from one of our wealth management specialists by chat or video chat
Start with the basics
- Open savings accounts
- Subscribe to term investments
- Top up tax-friendly savings and investments
- Change standing orders under your investment plan
- Set up standing orders
- Save for your pension and in tax by combining pension and long-term savings
- Invest periodically
- See details of all your contacts at a glance
- Read and send messages
- Get an appointment at your branch fast
Will Touch work on my device?
How do I log into Touch without a card reader?
If you own a smartphone, our KBC Sign app is the easiest way. Install it on your phone to sign for transactions on your computer without your debit card and card reader. It couldn’t be easier!
If you own a tablet, you can opt to log in using your five-digit PIN.
Like to know more? See all about logging into Touch and using it to sign transactions.
How secure is Touch?
Security is a top priority for us, especially when it comes to online banking and insurance. That’s why Touch has security software that protects you against hackers and viruses on your computer and tablet.
The five-digit PIN on your tablet is just as secure as your card reader, since log-in is only possible using the personally chosen PIN registered in your name. If you enter an incorrect PIN three times in a row, you’ll have to register again using your card reader and bank card. Another Touch security feature is automatic logout after a few minutes of inactivity. Stay alert at all times and never divulge your personal details or PINs to anyone.
Like to know more? See how to bank safely and securely.
General questions about KBC Touch
Get help with things like problems using KBC Touch, a forgotten PIN or changing your settings.
Questions about KBC Touch for businesses
See answers to questions like why you're having problems relating to your business accounts or you can't see details of your club or association bank account over which you have power of attorney.