Got vehicle-related queries?

Frequently asked questions

Got vehicle-related queries?

Frequently asked questions

How do I claim on my car insurance?

  • Log in to KBC Mobile
  • Go to 'More > Vehicle'
  • Tap your vehicle insurance to file a new claim

KBC Mobile makes it easy to track your claims and send us any details we still need from you.

Where do I find my international motor insurance certificate?

  • Log in to KBC Mobile
  • Go to 'More > Vehicle'
  • Tap your car
  • Open the 'Details' tab to see all your documents

How do I take out car insurance?

  • Log in to KBC Mobile
  • Tap 'More > Vehicle > New loan, insurance or Private Lease > Insure your car'

How do I add drivers to my policy?

  • Log in to KBC Mobile
  • Go to 'More > Vehicle'
  • Tap your car
  • Tap 'Change drivers' to add drivers to your policy

Can I replace the vehicle currently insured under my car insurance?

Yes, you can.

  • Log in to KBC Mobile
  • Go to 'More > Vehicle'
  • Select your current car
  • Tap 'Replace insured vehicle' under 'Manage' to insure another vehicle under your policy
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